Money-Back Guarantee

1. MONEY-BACK GUARANTEE RULES

Beyond the refund rules outlined in our Terms of Use & Service and those mandated by law and applicable to you (if any), if you purchased directly from our website and were offered a money-back guarantee at checkout, you are eligible to receive a refund provided that:

  • you contact us via email at [email protected] within 30 days after your initial purchase and before the end of your subscription period

2. GENERAL REFUND RULES

Generally, if you do not meet the conditions set out above, the fees you have paid are non-refundable and/or non-exchangeable, unless otherwise is stated herein or is required by applicable law.

Note for the EU residents. If you are a consumer based in the EEA or Switzerland, you have an automatic legal right to withdraw from contracts for purchases of the Service. However, when you make a purchase of a single item of digital content (such as a pdf file) you expressly agree that such content is made available to you immediately and you, therefore, lose your right of withdrawal and will not be eligible for a refund. By signing up for our Service which is not a single item of digital content and is provided on a continuous basis (such as the Subscription) you expressly request and consent to an immediate supply of such Service. Therefore, if you exercise your right of withdrawal we will deduct from your refund an amount that is in proportion to the Service provided before you communicated to us your withdrawal from the contract.

Exercise of the Right of Withdrawal. Where you have not lost your right of withdrawal, the withdrawal period will expire 14 days after the day you enter into that contract. To exercise your right of withdrawal, you must inform us - DramaShorts via email: [email protected] - of your decision to withdraw from a contract by an unequivocal statement (e.g. an e-mail). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, you need to send your communication to us saying you wish to withdraw from the contract before the withdrawal period has expired.

Model Withdrawal Form
To: DramaShorts, email: [email protected]
I hereby give notice that I withdraw from my contract of the following service:
Received on:
Name:
Address:
Date: